Introduction
Welcome to aiUnio. This Fair Use Policy is designed to ensure all users of aiUnio’s chatbot service, accessible via www.aiunio.com and app.aiunio.com, enjoy a positive and productive experience. It outlines acceptable uses of our service and sets forth guidelines to prevent misuse that could impair service quality.
Acceptable Use
aiUnio’s chatbot service is intended for:
- Personal assistance and inquiries.
- Educational and research purposes.
- Professional support within reasonable usage parameters.
Unacceptable Use
To guarantee high-quality service for all users, the following uses are prohibited:
- Use of automated scripts or bots to interact with aiUnio’s chatbot service without express authorization.
- Excessive demands on the service resources that could degrade performance for other users.
- Submission of illegal, offensive, or discriminatory content, or content that promotes hate speech or violence.
- Attempts to reverse engineer the service, disrupt operations, or circumvent security measures and access controls.
Rate Limiting and Fair Use
- Rate Limiting: To protect the availability and integrity of our service, aiUnio reserves the right to implement rate limiting measures. These measures are designed to prevent excessive use and ensure all users have equitable access to our services.
- Fair Access: If excessive use by one or more users threatens to impact the service availability for others, we may enforce rate limits on a temporary or permanent basis, depending on the severity of the overuse.
- Notification: Affected users will be notified of any enforced rate limiting, along with an explanation and any potential steps they can take to mitigate the limitations placed on their access.
Monitoring and Enforcement
- Usage Monitoring: aiUnio actively monitors service usage to identify and prevent abuse or unfair use, ensuring a consistent and reliable experience for everyone.
- Enforcement Actions: Violations of this Fair Use Policy may result in warnings, temporary access restrictions, or, in severe cases, permanent bans from the service.
- Policy Adjustments: We may update usage limits or restrictions as necessary to maintain service quality and fair access. All changes will be communicated clearly to our users.
Reporting Abuse
If you encounter or suspect abuse of aiUnio’s chatbot service, please report it to us at [email protected]. We take all reports seriously and will investigate promptly to ensure the integrity of our service.
Changes to the Fair Use Policy
aiUnio may revise this policy periodically to reflect changes in our service, legal requirements, or user feedback. Users are encouraged to review this policy regularly to stay informed about their responsibilities.
Contact Us
For inquiries about this Fair Use Policy or any other questions, please contact us at:
- Email: [email protected]
By using aiUnio’s chatbot service, you agree to adhere to this Fair Use Policy, designed to ensure an optimal experience for every user.
This policy is effective as of 20th of March 2024.