This Privacy Policy (“Policy”) describes how aiUnio (“aiUnio,” “we,” “us,” “our”), an brand of Sofus, collects, uses, and discloses information when you visit our websites or use our applications. This Policy applies to our websites at aiunio.com, app.aiunio.com, and any other websites that link to or reference this Policy (collectively, the “Sites”); as well as our aiUnio application, and any related online and offline services (collectively, the “Services”).
Please read this Policy carefully to understand how we handle information about you. By using our Services, you acknowledge that you have read and understood this Policy and that we collect, use, and share information as set forth below.
About the services
aiUnio is an application that lets you unify different AI chatbot services by making it available to you in one place on your device. The aiUnio chatbot app interacts directly with third-party AI APIs and services over a secure HTTPS connection to allow you to send prompts and receive generated response, API’s we make available include, but are not limited to, OpenAI, Perplexity, AWS Bedrock, and Google AI.
Information We Collect
We may collect the following information from and about you. You are not obliged to provide us with any information. However, certain information is required for our features and services to function. If you do not provide us with certain information, or block the collection of certain information (e.g., by disabling cookies), you may be unable to access some of our features and services.
Information You Provide to Us Directly. You directly provide aiUnio with personal information when you:
- Create an account. By registering for an aiUnio account, you may provide us with information including your name, username and password, photo, and email address. We may also collect preferences and demographic information from you.
- Interact with the Service. When you use the Services, we may collect information you submit through the Services, such as general app preferences such as a default view.
- Contact us. When you contact us for customer service or other purposes, we may collect information such as your name, email address, and phone number, and any other information you provide in your communications with us.
- Otherwise provide information to us. If you complete a survey, submit an online form, or otherwise provide information to us, we will collect it and use it as described in this Policy.
Information We Collect from the Services. We collect the content you create, upload, or receive when you connect your accounts to and/or use our Services, such as the prompts and responses you send or receive.
Information We Collect From Third Parties. We may collect information about you from third parties, including social networks, business partners, marketers, and data compilers. This information may include demographic information, information about how you have interacted with the third party providing the information to us, and interest information.
Information We Collect Automatically. We collect some information automatically when you use the Services, such as information on the type of device you use, operating system version, certain device identifiers (for example, IDFA), internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics), operating system, date/time stamp, and/or clickstream data.
We (and third parties) may automatically collect technical information about your device through cookies and similar technologies when you interact with the Services and email messages or other communications we send you. Some of these technologies (such as cookies) involve storing unique identifiers or other information on your browser or device for later use. As we and our Service Providers (defined below) adopt other technologies, we may also gather information using other methods.
Information about your browser or device. We may automatically collect certain information about your browser or device when you use the Services, such as:
- Your user, system, or device settings (for example, time zone, language, and permissions status)
- Cookie identifiers
- Mobile advertising identifier (MAID)
- Other device or online identifiers (including hashed IDs or pseudonymous IDs used by us or our partners)
- Browser or device information (for example, the name and version of your device and the operating system it is running)
- Information stored on your device or made available through your device’s services (for example, we may access your calendar or your contacts when you give us permission through your device settings)
Information about how you use our Services. We collect information regarding your use of the Services, such as:
- Your activities and transactions in using the Services
- Information about the links you click, the types of content you interact with, and the frequency and duration of your activities
- Information about your online activity directly preceding or following your use of the Services, such as whether you were “referred” to the Site through another website or shared link
- Other information about how you use our Services
Information about your internet connection. When you interact with the Services from an internet-connected device (for example, when you use our mobile app or web platform), we collect information about your Internet connection including MAC address, Internet protocol (IP) address, Internet service provider, and mobile carrier.
Location Information. We may collect or infer location information, including your approximate location derived through your device settings or IP Address, when you use the Services. We may also collect billing and/or shipping addresses through the Services.
How We Use Information
We use the information we collect for various purposes, depending on the type of information and the Services you use, including to:
- Provide you with the Services, including to register you for an account;
- Personalize the Services, including by providing custom content;
- Research and analyze how the Services are used;
- Test and develop new products, features, and Services;
- Develop products and insights for our subscribers, using aggregate, anonymous, or de-identified information;
- Communicate with you, subject to any opt-out preferences you have communicated to us;
- Analyze and resolve technical problems and maintain security;
- To advertise and market our Services to you, including on third-party websites (subject to any opt-out preferences you have communicated to us);
- To comply with legal requirements, relevant industry standards, and our policies;
- To protect the safety, rights, property or security of aiUnio, our Users, employees, third parties, members of the public and/or our Services;
- To conduct sweepstakes, promotions, surveys, events, and similar activities;
- To prevent fraud and enforce our legal terms and policies; and
- For any other purpose with your consent.
Combined Information. For the purposes discussed in this Policy, we may combine the information that we collect through the Services. We may also combine information collected through the Services with information that we receive from other sources, both online and offline. We may use such combined information in accordance with this Policy.
Aggregate/Anonymous data. We may aggregate and/or anonymize any information collected through the Services. We may use aggregated or anonymized information for any purpose, including for research and marketing purposes, and we may also share such information for any purpose with any third parties, at our discretion.
How We Disclose Information
We disclose the information described above as follows.
Service Providers & Vendors. We may disclose information to service providers (including affiliates where operate in that role) that assist our business operations, including by hosting our Services and providing email communication, customer support services, application development, data storage, maintenance, marketing, security, and analytics (“Service Providers”). This includes advertising service providers and vendors, which help us advertise our Services to you. Please see Section <Your Choices To Manage Information> for your choices regarding how we disclose information in this way.
Legal Compliance. We may disclose your information as permitted or required by law, including to comply with legal process served on us or our affiliates to provide information to law enforcement or regulatory agencies, or in connection with an investigation on matters related to public safety. We may also disclose your information to enforce our Terms or this Policy, take precautions against liability, investigate and defend ourselves against any third-party claims or allegations, protect the security or integrity of the Services, or protect the rights, property, or personal safety of ourselves or others.
Corporate Change or Business Transfer. We may transfer or assign your information in the course of a corporate diligence, change or business transfer including, but not limited to, divestitures, mergers, or dissolution. If any of our assets are sold or transferred to a third party, your information may be one of the transferred business assets.
With your permission. We may disclose your information in ways you consent to at the time of collection or as you otherwise permit us.
Data Retention
We may retain your information for as long as your account is active or, subject to any applicable law, as needed to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices To Manage Information
Chat Data Deletion. You can request deletion of any of your information collected and stored by aiUnio by contacting us at [email protected].
Unsubscribe. If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email. Alternatively, you can send us an email at [email protected] requesting to unsubscribe. Please note, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.
“Do Not Track”. Do Not Track (“DNT”) is a setting that users can enable in certain web browsers. DNT signals do not have a commonly agreed up meaning and we do not currently recognize or respond to DNT signals.
Tailored Advertising. We may use the information we collect in connection with the Services tailor the advertising you see. You have choices about how information about you is used to tailor the ads you see online.
On the web. Certain information we collect through the Services may be used or shared to tailor ads you see on the web. To learn more about this type of advertising or to opt out of participating companies (including certain of our advertising partners), please visit the Digital Advertising Alliance’s (DAA) opt-out program at https://www.aboutads.info/ or the Network Advertising Initiative’s (NAI) opt-out page at https://optout.networkadvertising.org/. We make no representation about the accuracy or effectiveness of these opt out mechanism.
Browser settings. You may be able to set your browser to refuse certain types of cookies or alert you when they are being used. Some browsers offer similar settings for HTML5 local storage and other technologies. Please see the “Help” section of your browser for more information. However, if you block or otherwise reject cookies or other similar technologies, certain features of the Services may not function as expected.
On your mobile device. Mobile devices often include settings to help you manage how your device collects and shares information for advertising purposes. For more information on these devices settings, please visit the Network Advertising Initiative’s mobile choice page at https://www.networkadvertising.org/mobile-choice.
Modifying your mobile device or browser settings may have different results depending on the type of device or web browser you use and the version of your device operating system. Opting out of tailored advertising does not prevent you from seeing ads online; instead, the ads you see are less likely to be customized to your interests. Opting out is generally effective only on a device-by-device, or browser-by-browser basis. If you use more than one browser or device, the effect of any opt-out mechanism may be limited to the device on which you used the mechanism.
Security
It is your responsibility to keep your passwords private and secure. We strongly recommend against sharing your logins and passwords with others.
We use administrative, technical, and physical safeguards designed to protect information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We encrypt all data in transit and at rest. We take reasonable precautions to ensure the integrity and security of our network and systems. However, no security measures are perfect, so we cannot guarantee that our security measures or Services will work perfectly.
Children’s Privacy
Our services are not directed to or intended for use by persons under the age of 16 and we do not knowingly collect or otherwise process personal information from children under the age of 16. If we become aware that a person under the age of 16 has opened an account or provided us with personal information, we will immediately delete the account and any such personal information.
Links To Other Sites
Our Services may contain links to other sites that are not under our control and have their own privacy policies. Please read over the rules and policies of third-party sites before you proceed to use them. We are not responsible for the acts, omissions, or content linked on websites, and we provide these links solely for the convenience and information of our users. We make no representations as to the accuracy or suitability of information on third-party sites.
Google User Data
Notwithstanding anything else in this Privacy Policy, consumer Google account information obtained via the Google APIs, is subject to these additional restrictions:
aiUnio uses Google API Services to authenticate users and access their basic profile information, specifically their email addresses and names, to enhance the user experience. This section outlines our practices in compliance with Google API Services User Data Policy.
Information We Access.
With your consent, aiUnio accesses the following information from your Google account:
- Email Address: To identify your account and for communication purposes.
- Name: To personalize your experience on our platform.
How We Use Your Information.
The information we access from your Google account is used for the following purposes:
- To facilitate account creation and login process.
- To personalize your experience on our platform.
- To communicate with you, including sending service-related notifications.
The Services will not use this Google data for serving advertisements.
The Services will not allow humans to read this data unless we have your affirmative agreement for specific messages, including when doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the Services’ internal operations and even then only when the data have been aggregated and de-identified.
The Services’ use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy.
Cookies and Similar Technologies
What Are Cookies?
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
How We Use Cookies
aiUnio uses cookies to enhance your experience on our website in the following ways:
- Preferences: Cookies allow our website to remember information that changes the way the site behaves or looks, like your preferred language or the region you are in.
- Authentication: We use cookies to identify you when you visit our website and as you navigate our site, allowing us to use features like your account information and service history.
- Security: Cookies help us to enable and support our security features and to help us detect malicious activity.
- Analytics and Performance: Cookies collect information about how you use our website, enabling us to improve how our website works. For example, cookies tell us which pages you visit most often and help us to provide a better user experience.
Third-Party Cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. This includes cookies from services like Google Analytics, used for understanding how visitors interact with our site, or from third-party providers like OpenAI, Perplexity, AWS Bedrock, and Google AI, which support the functionality of our AI chatbot.
Your Choices Regarding Cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Please note that if you choose to delete or refuse cookies, this may impact the functionality of aiUnio and the AI chatbot service.
Consent
By using our website, you consent to the use of cookies as described in this Privacy Policy. If you do not agree to our use of cookies, please set your browser settings accordingly or do not use aiUnio.
Third-Party Service Providers
We collect data that you provide directly to us, such as comments on our site and inputs to our AI chatbot. For the AI chatbot to function, we may share your prompts with third-party services. This sharing is strictly limited to what is necessary to provide you with accurate responses Our AI chatbot relies on the following third-party service providers:
- OpenAI – https://privacy.openai.com/policies
- Perplexity – https://www.perplexity.ai/hub/legal/perplexity-ai-api-privacy
- AWS Bedrock – https://aws.amazon.com/privacy/
- Google AI – https://developers.google.com/terms/api-services-user-data-policy
- Groq – https://wow.groq.com/privacy-policy/
These services process your data to generate chatbot responses. We encourage you to review their privacy policies, linked above, to understand their data handling practices.
By using our AI chatbot, you consent to the sharing of your data with third-party services as described in this policy. If you wish to withdraw your consent, stop using the service and please contact us at [email protected].
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure all data transfers comply with international data protection laws by implementing safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Policy from time to time in our sole discretion, so you should review this Policy periodically. When we change the Policy, we will update the “last revised date” at the bottom of this Policy. Changes to this Policy are effective when they are posted on this page. Your continued use of our Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.
Contact Information
For any questions about this Privacy Policy or our data practices, please contact us at:
- By email: [email protected]
This policy is effective as of 20th of March 2024.